American Airlines Flight Attendant Workers' Compensation Attorney in Philadelphia

This page is for American Airlines flight attendants based in Philadelphia (PHL) or Pittsburgh (PIT) who suffer a work-related injury or occupational illness.

It is designed to supplement—not replace—official APFA and American Airlines IOD resources.

Important links:

• APFA IOD Resource Page
• APFA IOD Packet
• APFA Organization / Contact Information
• APFA Health and IOD Text Support Line

APFA states that flight attendants can file an IOD 24/7 by calling 1-844-777-8463. Calls are answered by a registered nurse who completes the IOD report and sends the AA IOD pamphlet. (APFA)

APFA lists Johnnea Bigcraft as IOD Chair. APFA also lists the IOD Rep on Duty at 817-540-0108, press 1, then 3. (APFA)

APFA’s Health and IOD Text Support Line is 817-382-1575, Monday through Friday, 9 AM to 5 PM CT. APFA asks members to include their name, base, and employee number. (APFA)

• Notify the Captain or supervisor.
• Seek medical care if needed.
• File an IOD report at 1-844-777-8463.
• Keep copies of all medical records and work restrictions.
• File a CERS report when appropriate.
• Contact APFA IOD.
• Speak with a Pennsylvania workers’ compensation attorney if you are based in PHL or PIT and your injury causes lost time, denied treatment, or disputed benefits.

APFA states that flight attendants are not required to follow the nurse’s recommendation and remain free to seek medical treatment. (APFA)

For Pennsylvania cases, the APFA IOD Packet states that an injured employee is required to treat with approved clinics or designated health care providers for 90 days from the date of the first visit. After 90 days, the employee may treat with a physician of their choice. However, to remain eligible for salary continuance, APFA states that medical care must continue through the PPN.

This is one of the most important issues for PHL and PIT flight attendants because Pennsylvania workers’ compensation rights and contractual salary continuance rules are not always the same thing.

The APFA IOD Packet lists Philadelphia-area designated providers, including Premise Health at Philadelphia Airport, Concentra Occupational Medicine in Essington, Liberty Orthopedics, Rothman Institute, Taylor Hospital, and related specialty providers. It lists Work Well in Coraopolis for PIT.

Use the APFA IOD Packet for the most complete provider details.

Salary continuance is a contractual benefit under the APFA collective bargaining agreement. It is separate from Pennsylvania workers’ compensation wage-loss benefits.

The APFA IOD Packet states that salary continuance may be available for up to six months and may be offset by workers’ compensation benefits. It also states that extended salary continuance may be available in certain aircraft accident cases involving substantial aircraft damage or a fatality.

APFA states that light duty or restricted duty is generally not available for flight attendants. If your doctor removes you from work with restrictions, APFA states that you remain off work until released to full duty without restrictions.

For odor or fume events, APFA states that flight attendants should file an IOD and a CERS report. APFA also notes that flight attendants may report safety concerns through Cabin ASAP. (APFA)

American Airlines smoke/fume materials also emphasize notifying the flight deck, documenting the event, and completing a CERS report promptly.

APFA recommends keeping good records, including medical reports, correspondence, wage records, dates missed from work, mileage, symptom diaries, and phone logs.

If Sedgwick denies the claim, denies treatment, pays too little, or refuses authorization for testing or surgery, you may need to pursue a Pennsylvania workers’ compensation claim petition, penalty petition, or utilization/treatment dispute.

This is where the Pennsylvania legal issues become different from general APFA guidance.

I represent American Airlines flight attendants based in Philadelphia and Pittsburgh in workers’ compensation injury cases.

I have represented injured flight attendants for more than 25 years.

For American Airlines flight attendant injury cases, I charge a reduced attorney fee of 18%.

This page provides general information only and is not legal advice. Every case depends on the facts, medical evidence, APFA contract provisions, and applicable Pennsylvania workers’ compensation law.